Ayuda • GamePoint

Version: v.2025.1
Last modified: November 18, 2025

INTRODUCTION

Please read these Terms & Conditions carefully, as it constitutes a legally binding agreement between you and GamePoint. These Terms & Conditions govern your use of The Services and related Services. By downloading and/or using The Services, you agree to be bound by the terms and conditions of these Terms & Conditions. In case you do not agree to the Terms & Conditions, you are not able to use The Services.

Please note that:

You may not use The Services or agree to these Terms & Conditions if you are under 18 years old.
By downloading and/or using The Services, you acknowledge that you are at least 18 years old.
GamePoint may immediately suspend your access to the Services if we are not satisfied that you are 18 years or older.

PRIVACY

GamePoint believes it is important to be transparent about how we process your personal data. For more information we refer to our privacy notice which can be found here.

1. Terminology

The following definitions are used in the Terms & Conditions:

Application(s): The applications which can be downloaded to play one or more specific Game(s).

Distribution Partner: The operator of the Distribution Platform, including Apple with respect to the App Store and Google with respect to Google Play.

Distribution Platform: Any digital distribution platform operated by a third party by means of which the User acquired access to the Application(s), including the App Store and Google Play.

Distribution Platform T&Cs: The terms and conditions of the relevant Distribution Platform by means of which the User lawfully acquired the Application(s).

Feedback: Has the meaning as described in clause 6.6 of the Terms & Conditions.

Fiat Currency: Any real-world currency, including but not limited to Euros, USD or GBP.

GamePoint: GamePoint B.V., a private company with limited liability incorporated in the Netherlands (KvK number: 27169445), having its address at Andries Bickerweg 1A, 2517 JP, The Hague, the Netherlands.

Game(s): The games which are made available at any given time via the Website or as an Application.

Intellectual Property Rights: All copyrights, database rights, trademarks and other intellectual property rights wherever in the world, whether registrable or unregistrable, registered or unregistered, including any application or right of application for such rights.

Service(s): The services which are provided by GamePoint to you, including but not limited to:

The Application(s);
The Website;
The Game(s) which are playable as an Application or are playable on the Website.

Terms & Conditions: These terms & conditions, including any amendments from time to time.

Unsolicited Content: Has the meaning as described in clause 6.5 of the Terms & Conditions.

Update: A hotfix, patch or version update or (minor or major) upgrade to the Services.

User: The person to whom GamePoint grants a right to use the Services under and in accordance with these Terms & Conditions Alternatively, the User will be referred to as “you” in these Terms & Conditions.

User Content: All works and materials (including text and images) that the User submits to The Services or has created based on and/or with The Services.

Virtual Currency: The virtual premium currency that can be bought in the Game(s).

Virtual Items: The virtual items that can be bought in the Game(s).

Website: The websites which are used by GamePoint to provide you access with Game(s), including www.gamepoint.com.

2. License

2.1 GamePoint hereby grants you a personal, revocable, non-exclusive, non-transferable license to:

A. Create an Account; and

In case of the Website;

B. Use the Website (and play the Games on the Website) for your personal enjoyment and non-commercial purposes; or

In case of an Application:

C. Download a copy of the Application on your hardware; and
D. Use the Application on your hardware for your personal enjoyment and for non-commercial purposes.

2.2 The license that is granted to you under article 2.1 of this Terms & Conditions is subject to your compliance with all terms and conditions of these Terms & Conditions. GamePoint has the right to suspend and/or terminate your license to the Services in case you do not comply with these terms and conditions.

3. Account

3.1 To use the Services, you will need to register for an Account. To register for an Account, you will need to submit certain information such as a username and a password. Creation and operation of an Account is subject to these Terms & Conditions.

3.2 You warrant and undertake that all the information you supply during registration for your Account is truthful, complete and correct. You accept and understand that you are obligated to ensure that all information held about you by GamePoint is up to date. You can notify an update to your registration details at any time by editing the information contained within your Account.

3.3 If GamePoint is notified or otherwise has reason to believe that the information you have provided is fully or partly inaccurate, incomplete or not up-to-date, GamePoint has the right to request that you provide updated information without delay. If you fail to provide, correct, update or complete the information as requested, GamePoint is entitled to block you from using the Services until you have fully complied with the request.

3.4 Any username and password chosen by or issued to you upon or for registration with GamePoint is personal to you and should only be used to facilitate your use of and access to the Services. You agree that you must not disclose your username or password to any third party without GamePoint’s prior written consent.

3.5 If you believe that the security of your username, password or Account may have been compromised, you must inform GamePoint immediately. GamePoint is not liable for any damages as result of your account being compromised.

3.6 You accept and understand that you are solely responsible for all use of the Services undertaken through your Account and by use of your username and password. Do not share your account name or password with any other person or allow any other person to use your account. GamePoint is not liable for losses or damage resulting from any negligent or improper use of your account name, password, account or any use by any third party that results from failure to comply with these terms.

3.7 You may close your Account with GamePoint at any time by asking us to delete your Account by emailing [email protected] or using the “Delete my Account” button within your Account. This also terminates the Terms & Conditions and ends your right to use the Services.

3.8 Without prejudice to other remedies, GamePoint may immediately restrict, suspend, or terminate your Account and your access to and use of the Services, or any part of them, if:

GamePoint has reasonable cause to believe that you have sold and/or transferred your Account to any third party;
GamePoint has reasonable cause to believe that you are creating problems or possible legal liabilities for, or are infringing the rights of, GamePoint, any of our Users or third parties;
GamePoint has reasonable cause to believe that such restrictions will improve the security of the GamePoint community or reduce our or a User’s exposure to financial liabilities;
GamePoint has reasonable cause to believe that you are violating these Terms & Conditions or any policies of GamePoint; or
Despite the reasonable efforts of GamePoint, it is unable to verify or authenticate any information you provide to us.

3.9 GamePoint reserves the right to terminate your Account if no activity is conducted by you in relation to the Account for 180 or more days. In such event, no refund will be offered to you for any Virtual Currency and/or Virtual Items in your Account.

3.10 If your Account has been terminated or suspended by GamePoint, you may no longer use the Services.

4. Virtual currency & virtual items

4.1 GamePoint provides an in-game ecosystem for Users. The Games are free to play, which means that you are not obliged to pay to be able to play and enjoy the Games. In some Games, it is possible to buy Virtual Currency and/or Virtual Items.

4.2 The prize of Virtual Currency and/or Virtual items is mentioned on the Website or in the relevant Application. These prizes are applicable, except in the event of an obvious mistake in the pricing. Prices mentioned include VAT and other charges but excluding any charges from your payment provider.

4.3 When you acquire Virtual Currency and/or Virtual Items, you receive a limited, non-exclusive, non-refundable, non-transferable, revocable license to use them for your personal entertainment, in connection with the Services, and in the ways permitted by the Terms & Conditions.

4.4 Neither Virtual Currency nor Virtual Items have any monetary value, and neither is it tied to any real-world currency, which means that they are not a substitute for Fiat Currency, and they don’t earn interest.

4.5 You are not allowed to use or distribute Virtual Currency and/or Virtual Items, except through the Services and as expressly allowed under the Terms & Conditions. This means that it is not allowed to sell, transfer or otherwise provide access to the Virtual Currency and/or Virtual Items for Fiat Currency. GamePoint does not recognize or take responsibility for any third-party services that may allow you to sell, transfer, or otherwise use Virtual Currency and/or Virtual Items outside of GamePoint and its Services, and any such use by you is a violation of the Terms & Conditions.

4.6 Any (attempt to) use of Virtual Currency or Virtual Items that violates the Terms & Conditions will be automatically cancelled and may result in immediate termination of your Account and your right to use the Services.

4.7 GamePoint may put limits on Virtual Currency and/or Virtual Items. This includes the right to modify, revoke or terminate your license to use them without any liability to you. This also means that some Virtual Currency and/or Virtual Items have an expiration date, which will be communicated to you via the Game(s).

4.8 If your Account has been closed and your right to use the Services has been terminated, you will lose all rights of use you may have acquired during your use of the Services, including your rights in all Virtual Currency & Virtual Items you have acquired without any compensation owed to you by GamePoint, by other Users, or by any other third party.

4.9 Right of withdrawal waiver for Virtual Currency and/or Virtual Goods (in case you are residing in the European Union):

You expressly waive your right of withdrawal for the delivery of digital content not supplied on a tangible medium, provided that the performance has commenced with your explicit prior consent and you have declared that you have waived your right of withdrawal, unless the law in your jurisdiction provides otherwise. This section does not affect your statutory rights;
You expressly waive your right of withdrawal for the delivery of services, after full completion of the service, provided that the performance has commenced with your explicit prior consent and you have declared to waive your right of withdrawal as soon as we have completed the contract in full, unless the law in your jurisdiction provides otherwise. This section does not affect your statutory rights.

5. Rules of play & conduct

5.1 Each Game which can be played (as part of the Services) has its own rules of play, scoring mechanisms and guidelines, which can be found in the game environment. In the event that these elements contain binding rules, these are part of these Terms & Conditions.

5.2 You will comply with the following obligations when using and/or operating the Services:

You will not cheat when using the Services or take unfair advantage of errors and/or bugs;
You will not share information and/or content that is misleading or untruthful;
You will not share information and/or content that is libelous, defamatory, abusive, harassing, threatening, bullying, racist, discriminatory or hateful;
You will not share information and/or content that is erotic and/or pornographic;
You will not use our Services to encourage the abuse or exploitation of children in any way possible;
You will not share information and/or content that contains hyperlinks, torrents or similar information that includes and/or refers to material that infringes the rights of third parties;
You will not share information and/or content that contains commercial, charitable and/or idealistic communication;
You will not share information and/or content that contains viruses, malware, trojan horses, worms, bots or other (malicious) software;
You will not share information and/or content that contain tools and/or solutions with which the Services can be examined and/or used in an improper way;
You will not share information and/or content which infringes the rights, reputation of interests of GamePoint and/or third parties;
You will not share information and/or content which is unlawful;
You will not publicly name and/or reveal the identity of any other player;
You will not impersonate another person or falsely imply that you are an employee and/or representative of GamePoint;
You will not interfere with or disrupt any server and/or network used to support or provide the Services (including any hacking or cracking into the Services);
You will not interfere with and/or disrupt another player’s use of the Services;
You will not negatively affect other users’ enjoyment of the Services.

5.3 You will comply with the following obligations when using and/or operating the Services:

You will not copy, modify or create derivative works of the Services or any part of it, including data held in memory;
You will not distribute, transfer, sublicense, lease, lend, rent, grant a security interest in or otherwise provide access to the Services to any third party;
You will not buy, sell or transfer (the contents of) your account of the Services;
You will not modify, alter, edit, adapt or create derivative works of the Services;
You will not reproduce, decompile and/or reverse engineer the Services, except if this is authorized by mandatory law;
You will not conduct any systematic or automated data collection activities (including scraping, data mining, data extraction and data harvesting);
You will not delete, remove, disable or circumvent any security protection measures, anti-cheating measures or proprietary notices in or associated with The Services;
You will not violate any law, rule and/or regulation

6. User Content & Feedback

6.1 The Intellectual Property Rights regarding your User Content remains vested in and owned by you. Notwithstanding the foregoing, you grant GamePoint a worldwide, non-exclusive, royalty-free, transferrable, sub-licensable and irrevocable license to use your User Content for any purpose.

This means, amongst other things, that:

You agree that GamePoint may use your User Content in any media and channels of distribution now known or developed hereafter, including in connection with marketing and advertising for the Services;
You agree that GamePoint may use your User Content for non-commercial and educational purposes in the context of The Services without your approval; and
You agree that to the extent permitted under applicable law, you waive your moral rights in the User Content and agree not to assert such rights or any other intellectual property rights you have in the User Content against GamePoint.

6.2 You guarantee that the User Content:

A. Complies with these Terms & Conditions; and
B. Does not infringe any third party right, including Intellectual Property Rights.

6.3 GamePoint has the right to remove uploaded User Content from its Services at its sole discretion. GamePoint will use its right if GamePoint decides that the User Content results in or from a breach of any part of these Terms & Conditions, or that it may bring GamePoint or the Services into disrepute (amongst other scenarios). However, you acknowledge that we do not actively monitor User Content that is contributed by people that use our Services and we make no undertaking to do so.

6.4 By accessing and/or playing those of our Games which allow you to play against an opponent or to play socially, you agree to your display name, profile picture (avatar), scores, and other related details being displayed to other users.

6.5 GamePoint does not accept any unsolicited feedback or ideas, including submissions around concepts, creative ideas, suggestions, stories, scripts, products, games or any other potential creative content (together “Unsolicited Content”). By nonetheless providing us with such, you renounce any possible claim against us and our affiliates with respect to any intellectual property rights vested in such Unsolicited Content, including, but not limited to, copyrights. We will also not compensate you in such instance. Any Unsolicited Content will be disregarded to avoid any possible misunderstanding around intellectual property rights vested in our Services. Receiving your submission of Unsolicited Content will not prevent us from offering, promoting, or developing products, services or games that compete with your Unsolicited Content, or working with others to do so. By submitting any Unsolicited Content to us, you agree to these terms.

6.6 Before, during and after using The Services, you may be invited to provide feedback (“Feedback”) to GamePoint relating to your experience of The Services. You hereby agree that to the extent that you provide any Feedback to GamePoint or any of its affiliates or to any of their respective employees, agents or contractors, you hereby assign, and agree to assign on a rolling basis, all right, title and interest in and to such Feedback to GamePoint and you waive all moral rights and similar rights throughout the world in and to such Feedback.

7. Intellectual Property Rights

All Intellectual Property Rights to The Services are owned by GamePoint (or its licensors). This Agreement does only provide for a license and does not transfer and/or sell any Intellectual Property Rights to The Services. All rights that are granted to you are expressly mentioned in and are limited by these Terms & Conditions, which means that no license, permission or right of access shall be implied.

8. Third Party Software & Distribution Partner T&C

It is possible that The Services includes third party software which GamePoint has obtained under a license. Additionally, the Distribution Platform T&C apply to your use of the Services. Consequently, GamePoint may be obliged to ensure that you comply with the terms and conditions of these licenses. If that is the case, GamePoint will notify you of these terms and conditions. Your use of the Services is subject to your compliance with these terms and conditions and by agreeing to these Terms & Conditions, you also agree to be bound by the terms and conditions of these licenses. In case the contents of these Terms & Conditions conflict with the terms and conditions of third parties, the terms and conditions of third parties will prevail.

9. Conformity and liability

9.1 The Services is provided on an “as is” basis without any warranty of any kind. This means that GamePoint does not guarantee that The Services is free from bugs and/or defects, works flawlessly and/or is available at all times. This also means that there may be times where the Services is not available for technical or (scheduled and/or unscheduled) maintenance related reasons.

9.2 To the maximum extent permitted by applicable law, GamePoint shall not be liable to you under contract, tort (including negligence) or otherwise for any losses, such as loss of data, profits, revenue, business, opportunity, goodwill, reputation or business interruption or for any losses which are not reasonably foreseeable by us arising, directly or indirectly from:

Your use or inability to use the Services;
Delays or disruptions of the Services;
Viruses or other malicious software obtained by accessing, or linking to, the Services;
Damage to your hardware from the use of the Services;
The content, actions or inactions of third parties;
A suspension or other action taken with respect to your use of the Services.

9.3 To the maximum extent permitted by applicable law, you agree that the aggregate liability of GamePoint to you for all claims arising out of, or relating to the use of, or any inability to use any part of, The Services or otherwise under this Terms & Conditions, whether under contract, tort, or otherwise, is limited to EUR 500 (five hundred euros).

9.4 Nothing in this Terms & Conditions shall limit or exclude GamePoint’s liability for fraudulent misrepresentation, death or personal injury resulting from its negligence or the negligence of its agents or employees or for any other liability that cannot be limited or excluded by applicable law.

9.5 You accept sole responsibility for the legality of your actions under the laws applying to you and the legality of any of your User Generated Content.

9.6 You will compensate GamePoint in full for any losses or costs, including reasonable legal fees, it incurs arising out of any breach by you of this Terms & Conditions, your improper use of the Services or your infringement of any law or the rights of a third party.

10. Updates & changes to the Services

10.1 GamePoint may supply or make available Updates to the Services:

In case of the Website, these Updates will be made available by adjusting the Website;
In case of an Application, any Update will be automatically downloaded when using the Services. It is necessary to install any Updates before continuing to use the Services. In case you do not download any Update to the Services, you will not be able to play The Services.

10.2 You acknowledge that GamePoint will use technical measures to enforce article 10.1 of this Terms & Conditions.

10.3 GamePoint has the right to make a change to the Services or to cease offering a part of the Services at any time, including but not limited to in the following circumstances:

In the event of technical reasons;
In the event of commercial reasons (when it is no longer commercially feasible to keep offering the Services);
In the event of legal reasons;
In the event we simply have changed our offering within the Services.

11. Term & termination

11.1 These Terms & Conditions comes into force upon your acceptance of thereof and will continue to remain into effect until it is terminated in accordance with the terms and conditions of this Terms & Conditions.

11.2 GamePoint may terminate these Terms & Conditions and your use of The Services at any time.

11.3 Without prejudice to other remedies, GamePoint may immediately restrict, suspend, or terminate these Terms & Conditions and thus your access to and use of the Services, or any part of them, in the following cases:

GamePoint has reasonable cause to believe that you are creating problems or possible legal liabilities for, or are infringing the rights of, GamePoint, any of our Users or third parties;
GamePoint has reasonable cause to believe that such restrictions will improve the security of the the Services community or reduce our or a User’s exposure to financial liabilities;
GamePoint has reasonable cause to believe that you are violating these Terms & Conditions or any other applicable rules and/or policies. In the event of violations of the Terms & Conditions relating to child abuse and/or exploitation, GamePoint will remove the Content upon becoming aware of such, block the Account and report it to the local authorities;
GamePoint is unable to verify or authenticate any information you have provided after making reasonable efforts to do so.

11.4 If this Terms & Conditions and/or your use of the Services has been terminated or suspended by GamePoint, you may no longer use the Services.

12. Changes to these Terms & Conditions

GamePoint has the right to unilaterally update and/or change the terms and conditions of this Terms & Conditions. You will be notified in advance of any updated and/or changed terms and conditions of the Terms & Conditions via the Services and/or the applicable Distribution Platform. Your continued use of the Services after a change of the terms and conditions of this Terms & Conditions constitutes your acceptance of these terms. In case you do not want to be bound by the amended terms and conditions, you have the right to terminate these Terms & Conditions by [email protected].

13. Additional terms

13.1 These Terms & Conditions constitute the entire and exclusive understanding and agreement between GamePoint and you regarding the Services. These Terms & Conditions supersede and replace any and all prior oral or written understandings or agreements between GamePoint and you regarding the Services.

13.2 You cannot assign or otherwise transfer these Terms & Conditions or any right granted or obligation imposed hereunder, except in case you have received prior written consent of GamePoint for the assignment or transfer. GamePoint may freely assign or transfer these Terms & Conditions without restriction, providing that the transfer does not serve to reduce the guarantees benefitting you under these Terms & Conditions.

13.3 If any term of these Terms & Conditions is held invalid or unenforceable by a court of competent jurisdiction, that term will be deemed not to form part of these Terms & Conditions, but the remainder of these Terms & Conditions shall remain in full force and effect.

13.4 GamePoint’s failure to act with respect to an infringement or breach by you or others does not waive its right to act with respect to subsequent or similar infringements. GamePoint do not, and cannot, guarantee that it will take action against all infringements or breaches of this Terms & Conditions.

13.5 Where these Terms & Conditions specify that GamePoint shall provide written notice to you, GamePoint may do so by: (a) sending the notice to any email address supplied or made available by you; or (b) publishing a notice, addressed to users of the Services generally, on its website.

13.6 These Terms & Conditions shall be governed by and construed under the laws of the Netherlands.

13.7 Any and all disputes arising from or in connection with this Terms & Conditions shall be subjected to the exclusive jurisdiction of the court of The Hague, the Netherlands.

If you have any questions about this Terms & Conditions, please contact GamePoint at [email protected].

Version: v.2025.1
Last modified: October 16, 2025
This Privacy Statement has been translated to English based on the original Dutch document (privacyverklaring).

1. Introduction

1.1. This Privacy Statement has been prepared by GamePoint B.V., located at Andries Bickerweg 1A, 2517 JP the Hague, The Netherlands, with Chamber of Commerce number 27169445 (“GamePoint” or “we”). GamePoint provides an online platform with game-specific websites, including the website www.gamepoint.com (the “Website”), games made available through our Website (“Game(s)”) and all related services, such as mobile apps and a launcher to install Games on your desktop (hereinafter referred to as: the “Services”).

1.2. At GamePoint, we respect the privacy of everyone who uses our Services. In this Privacy Statement, we describe how we collect, process, use, and store your personal data. By "personal data," we mean data and information that, either on its own or in combination with other data available to us, can be directly or indirectly traced back to an individual. This Privacy Statement should be read in conjunction with our Terms of Use.

1.3. By using our Services, you consent to our collection, processing, use, storage, and sharing of your personal data with third parties so we can provide our Services to you. If you do not agree with this Privacy Statement, please do not use our Services and do not create a user account with us. In that case, we also request you to not log in to our Services through third parties.

1.4. We do not process data from minors. Our Services are not available to individuals under the age of 18.

2. Data we collect about you and how we collect it

2.1. We process the following categories of personal data:

Account Data.
Data that we process when you create an account on our Services, such as:

Contact details, username/play name and password;
Data we automatically link to your account, such as your User ID and an encrypted hash value of your password; and
Data that you voluntarily provide to us in your account, such as your name, address, city, date of birth, profile photo, gender, language preferences, any clothing sizes, etc.

Third-Party Account Data.
Data that we process when you log in to our Services through a third party, such as:

Your SSO (single sign-on) identifier; and
Your social network data, profile picture, etc.

Technical Data.
Data that we process automatically whenever you use our Services, such as:

Your IP address, Device ID, OS, browser data, language preferences and country/region, game data and other data provided to us by your browsers when using our Services;
Some of this data is collected through the use of cookies. Please see Clause 4 below for more information about our Cookie Policy.

Game-Specific Data.
Data that we automatically process when you play our Games, such as:

Your virtual game currency, level and XP, game items and other assets, bingo collections, events and progress, and statistical and analytical data.

Login Data.
Data that we automatically collect when you try to log into your account, such as:

Online status, country/region and whether your account is blocked.
Some of this data is collected through the use of cookies. Please see Clause 4 below for more information about our Cookie Policy.

Transaction Data.
Data you provide to us when you enter into a transaction within our Services, such as:

Payment reference, payment service provider reference, date and time of purchase, payment method, order status.
NB: Payments are processed through a third party. We are not responsible for the data processing of third party/parties and recommend that you consult the relevant Privacy Notice of our partner(s).

Game-Specific Social Data.
Data that we process when you use communication channels within our Games, such as:

Logs of your chat conversations, your friends lists and blocklists.
NB: Chat logs are automatically saved for one year.

Helpdesk Data.
Data that you provide to us when you contact us.

Marketing Data.
Data you provide to us when you give us permission to contact you for marketing purposes, or when you contact us through our social media channels, such as:

Your email address, newsletter subscription and permission to send push notifications.

3. Basis for processing

Purpose of Processing	Categories of Personal Data	Legal Basis
Making our Services available to you	Account Data Third-party Account Data Technical Data Game-Specific Data	This is necessary for us to perform the agreement we have with you when you want to access our Services.
Account creation and availability	Account Data Third-party Account Data Login Data	This is necessary for us to execute the agreement we have with you when you want to use your account.
Processing and managing your in-game transactions, payments and entitlements	Transaction Data Account Data Third-party Account Data	This is necessary for us to execute the agreement we have with you when you wish to enter into transactions within our Games.
Performing “Know Your Customer” checks	Transaction Data	It is in our legitimate interest to carry out “Know Your Customer” checks to protect our business and our Services.
Providing and managing online social interactions within our Games	Game-Specific Social Data	We process this data only with your consent. You grant us consent by using such communication channels.
Improving and further developing our products and services	Account Data Third-party Account Data Technical Data Game-Specific Data Login Data Transaction Data Game-Specific Social Data	It is our legitimate business interest to continue to develop and improve our Services, including by better understanding how you use our Services.
To improve your experience	Technical Data Game-Specific Data Game-Specific Social Data	It is our legitimate business interest to continue developing and improving our Services, including the user experience.
Offering our Helpdesk	Helpdesk Data	It is our legitimate business interest to provide you with a good customer support experience.
Marketing	Marketing Data	It is our legitimate business interest to promote our Services. Where required by applicable law, we will ask for your consent for this processing.

4. Cookie Policy

4.1. We use cookies and other similar technologies. Cookies are small files on your computer or mobile device that store data. Cookies help us optimize your experience and use of our Website. Cookies show us what you and other users do on our Website, which helps us to, for example, improve the user experience.

4.2. We use cookies and similar technologies to:

Recognize you and your device, for example by identifying your IP address.
Let our Services interact with a third-party social network or platform (if you have chosen to allow such interactions).
Allow our payment processors to process your payment instructions.
Offer you the correct language and more tailored Services, such as personalized advertisements.
Obtain data that enables us to understand how people use our Services so that we can improve them.

We use the following cookies:

Cookie	Functionality	Duration	Purpose
appletInstanceFingerprint	Analytics	24 hours	Tracking the duration of play sessions
cook_partnerId	Analytics	1 year	Tracking logins/visits of users on various partner integrations
cook_regPartnerId	Analytics	1 year	Tracking logins/visits of users on various partner integrations
fbqEvent_fv	Analytics	Expires after the end of browser session	Facebook Tracking Pixel – tracking visits and clicks for unique campaigns
fbsr_216835726345	Analytics	Expires after the end of browser session	Facebook Tracking Pixel – tracking visits and clicks for unique campaigns
lastLoggedOutUserID	Analytics	1 year	Tracking different game names on the same browser
Autologin	Functional	24 hours	Keeping the player logged in tabs/during browsing sessions
Autologin_cookiesv2	Functional	24 hours	Keeping the player logged in tabs/during browsing sessions
Io	Functional	Expires after the end of browser session	Push technology to show live streams
lastGame	Functional	30 days	Sends a player to the last game played
lastRoomGame20	Functional	30 days	Sends a player to the last room played
sessionIdPlaying	Functional	Expires after the end of browser session	Detection of open sessions on other browsers or devices
SESSION<9–10 random digits>	Functional	Expires after the end of browser session	PHP standard session cookie
facebookGreetFirstCheck	Technical	28 days	Sets a first visit of a user with Facebook Single Sign On
forceClientTechnology_20	Technical	400 days	Forces a certain technology for the game clients

We also use the following third-party cookies:

Cookie	Party	Duration	Purpose
__utm	Google Analytics	30 minutes – 2 years	Website traffic tracking
ga_	Google Analytics 4	Expires after browser session	Distinguishing unique users
AMCV_	Cloudflare	Expires after browser session	Session recording
CF_VERIFIED_DEVICE_	Cloudflare	Expires after browser session	Maximizing network resources, manages traffic, and protects our site from potentially harmful traffic
OptanonConsent	Cloudflare	Expires after browser session	Saving user preferences
__cf_logged_in	Cloudflare	Expires after browser session	Maximizing network resources, manages traffic, and protects our site from potentially malicious traffic
OptanonAlertBoxClosed	Cloudflare	1 year	Determining whether the cookie consent banner should be shown
__cf_bm	OneSignal	Expires after browser session	Filtering out bots
__Secure-1PAPISID	Google	13 months	Saving user preferences and data when you view pages with Google Maps
__Secure-1PSID	Google	13 months	Authenticating users, storing session preferences, and implementing security measures
__Secure-1PSIDCC	Google	12 months	Protecting users from unauthorized access
__Secure-1PSIDTS	Google	13 months	Gathering data about interactions with Google and advertisements
__Secure-3PAPISID	Google	13 months	Saving user preferences and data when you view pages with Google Maps
__Secure-3PSID	Google	13 months	Authenticating users, storing session preferences, and implementing security measures
__Secure-3PSIDCC	Google	12 months	Protecting users from unauthorized access
__Secure-3PSIDTS	Google	24 months	Authenticating users, storing session preferences, and implementing security measures
__Secure-BUCKET	Google	6 months	Security and authentication
AEC APSID HSID NID SAPISID SSID	Google Ads	6 months (AEC) and 24 months (others)	Storing user preferences and data, such as language data and customized search results
OGP OGPC	Google Ads	24 months	Google Campaign functionalities
OTZ	Google Ads	1 month	Tracking website traffic
SEARCH_SAMESITE	Google Ads	24 months	Protecting user data and protecting against cross-site request forgery attacks
SID	Google Ads	24 months	Authenticating users, storing session preferences, and implementing security measures
SIDCC	Google Ads	12 months	Protecting users from unauthorized access
SOCS	Google Ads	13 months	Save cookie user preferences
UID	adform.net	2 months	Distinguishing unique users
C	adform.net	2 months	Tracking cookie consent

4.3. By accessing our Website(s) and using our Services, you consent to our use of cookies in accordance with this Privacy Statement. You may disable some cookies in your web or mobile browser settings, but if you do so you may find that you cannot take optimally use of all the features of our Services.

5. Payment details

5.1. When you purchase Services on our Website(s), we may collect certain payment information from you on behalf of our payment processing partners, but this data is stored only temporarily and in a way that is unreadable for GamePoint. When you purchase items through our apps, we do not collect or store any payment information from you, other than Transaction Data.

6. How do we use your personal data?

6.1. You agree that we (or a supplier or a company in our group acting on our behalf and only acting based on our directions) may use your personal data for the following purposes:

To contact you, for example as part of customer service or to send you updates about our Services via, amongst others, push notifications, emails and targeted social media messages.
To manage your account and relationship with us and to improve your user experience of our Services.
For research, surveys and interaction with you, for example by sending you promotional messages (including via email) for these purposes.
For marketing and promotion of our Services or related products, for example, by sending you promotional messages for these purposes (including via email) on behalf of ourselves or third parties. We could, for example, send you information about merchandise related to our Services. If you do not want us to use your data in this way, you can disable our newsletters by going to our Website, selecting “Support”, and then "Settings." There, you can disable receiving newsletters.
To show personalized advertisements in and around our Games.
To create reports, analyses or similar services for use by us for research or business analysis purposes, such as tracking potential issues with trends of our Service.
To prevent fraud, crime, and deception. We may also need to transfer your data to fraud prevention agencies and other organizations involved in combating crime and fraud.
As otherwise expressly stated in this Privacy Statement or as required by law.

7. Do we share your personal data with third parties?

7.1. We will only share data with third parties (for example companies in our group or suppliers):

With your consent (including as stated in this Privacy Statement).
If reasonably necessary to provide the Services to you (for example, by providing your personal data to suppliers we use to provide the Services or to communicate with you).
When this is necessary to carry out your instructions (for example, in order to process a payment instruction, we need to provide your personal data to our payment processors).
When your data is anonymous and aggregated, meaning that you cannot be personally identified from this data.
When you submit data as part of a competition or otherwise interact with our social media channels (for example by leaving a review of our Services), we may publish the data you submit, along with your name and country, on our Website and social media channels.
As we reasonably believe is permitted by law and regulation.
To comply with any legal obligation, or to enforce or apply our terms of use and/or other agreements with you, or to protect the rights, property, or safety of GamePoint, our users, or others.
In the event of a sale of GamePoint's assets, or a corporate reorganization, or as a result of a change of control of GamePoint or any of its group companies, or in preparation for any of these aforementioned events. Any third party to whom GamePoint sells GamePoint's assets will have the right to continue using the personal data and other data you provide to us as set out in this Privacy Statement. We do not sell or rent your data to third parties, except in these aforementioned circumstances.

8. Interaction with social networks and third-party platforms

8.1. You may allow our Services to communicate with third parties, such as a third-party social network or platform, through which you provide us with data about yourself or allow us to share your game results in our Games on such platforms. We are not responsible for such applications and are not liable for any damages arising from the use of such applications. We encourage you to consult the privacy policies of such third parties before using these functions.

9. How long do we retain your data?

9.1. We retain your personal data for as long as necessary for the purposes for which it was collected or to provide you with our Services. We may retain your personal data after you terminate your account with us or after we cease providing you Services, if retention of your personal data is reasonably necessary to comply with our legal obligations and regulatory requirements, to resolve disputes between members, to prevent fraud, misrepresentation, or abuse, or to enforce this Privacy Statement or any other agreement between us and a user. Once your personal data is no longer necessary for the purposes for which it was collected or to provide you with access to our Services, we will delete or anonymize your personal data.

10. Do we process or send your personal data outside the EEA?

10.1. To the extent possible, your data will be stored on our servers within the European Economic Area ("EEA"). Your personal data may be transferred to and stored at a destination outside the EEA and may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. We will take all the reasonable steps necessary to ensure that your personal data is treated securely and in accordance with this Privacy Statement and applicable laws and regulations. Where applicable, we will ensure that the necessary agreements and clauses are in place to transfer personal data outside the EEA.

11. How do we protect your personal data?

11.1. The security of your personal data is important to us. We implement appropriate technical and physical measures to protect your personal data against accidental or unauthorized destruction or loss, alteration, unauthorized disclosure or access, unauthorized use, and any other form of unlawful processing of the data in our possession. We use the same techniques to protect your personal data as other comparable game developers. However, the internet is not a completely secure environment, and we cannot guarantee that the data will always be secure, available, or unchanged.

12. Links from our Services

12.1. Our Services may contain links to third-party websites. You understand that, when you click on these links, we are no longer responsible for the data processing of third parties and the privacy statement of the relevant third party applies. While we strive to link to only reputable websites, GamePoint is not responsible for the content or security of third-party websites.

13. Your rights with regard to your personal data

13.1. You have the right to access your data. In other words, you can request a copy of the personal data we process about you. If you would like a copy of your personal data, you can contact us using the contact form, using your username. We may charge a reasonable fee of €22.50 for this service.

13.2. We want to ensure that your personal data is accurate and up-to-date. You can edit all this data yourself by logging in to our Website and updating your profile. If there are any factual inaccuracies in the personal data you requested that you cannot edit yourself on the Website, GamePoint can edit it for you at any time.

13.3. We do not use automated data processing, do not sell your data to third parties, and do not use it for cross-contextual advertising. Furthermore, we do not discriminate when you exercise your rights under applicable privacy laws and regulations.

13.4. Data you share through our Services on any social network or third-party platform cannot be modified or deleted by us if it is controlled by that social network or third-party platform. Furthermore, if a third party copies data you have shared through our Services (for example, one of your friends on a social network who is allowed to interact with your account), we may not be able to modify or delete that data because that data is not controlled by us.

13.5. You have the right to ask us not to use your personal data for marketing purposes. If you want to change your marketing preferences or opt out, you can contact us via the contact form.

13.6. You have the right to delete your personal data or restrict the processing thereof. You can submit a request to do this by contacting customer service. Please be sure to include your contact details or username. After submitting a deletion request, you have fourteen (14) days to withdraw your request. After this period, your account will be blocked and your data will be irreversibly deleted. This can take up to three (3) months. Click here to submit a deletion request.

14. Violation of the Terms of Use

14.1. You understand that in the event of misuse of our platform, or if you exhibit unwanted behavior, GamePoint may use your personal data to (temporarily) block your access to our platform.

15. Contact

15.1. If you would like to know more about how your personal data is used, you can contact us via the contact form. For legal matters, you can send an email to [email protected].

16. Complaints

16.1. We hope you have no complaints about us or our Services. If you are dissatisfied with our use of your personal data, you can contact our customer service via the contact form. If any problems arise, you also have the right to lodge a complaint with your local data protection authority. For the Netherlands, this is the “Autoriteit Persoonsgegevens”.

17. Legal

17.1. If a court or other competent authority determines that any of the terms of use of this Privacy Statement are invalid or unenforceable, the other terms of use of this Privacy Statement will remain in full force and effect.

17.2. This Privacy Statement and its interpretation is governed by Dutch law. The court in The Hague has exclusive jurisdiction.

17.3. We are constantly innovating and looking for new ways to improve our Services and Games. Therefore, we may update this Privacy Statement from time to time. We will endeavor to notify you of any significant changes to this Privacy Statement that we believe may significantly disadvantage you. If you object to such changes, you must stop using our Services and terminate your account with us.

Terms and Conditions