GamePoint and its measures against cyber attacks

Sunday28 February, 2016

Dear GamePointers,

Tonight GamePoint and its network had been targeted for a cyber attack and naturally we're working hard to become fully operational again. Meanwhile, we're implementing counter-measures to repel such attacks and make sure that you'll continue to have a website and games to enjoy.

We sincerely apologize for the inconvenience and we're going to continue to safeguard everyone's opportunity to have a good time. We're grateful for your support and understanding, especially in these circumstances. We'll keep you updated!

Your GamePoint team

RuthT715 - 28 February, 2016 11:24 PM

tell people un block me i unblock them iam so suck them whe say good game and good luck

Shel10 - 28 February, 2016 11:25 PM

Thank you for the quick response on this matter and everyones hard work! Us who are addicts tend to panic quickly! lol Again, thank you all

AidaGP - 28 February, 2016 11:29 PM

We're working giving all the issues a good

SSandy3 - 28 February, 2016 11:29 PM

Thank you for letting us Know.

bmo4u - 28 February, 2016 11:35 PM

I knew something must be going on when the site would not load. I love playing games and I'm grateful for gamepoint! Sorry this happened to you guys - I'm sure we're all glad that you can handle it!

AidaGP - 28 February, 2016 11:59 PM

Thanks so much for your support! We're working hard to make sure first and foremost that everything is stable. Then we can go back to having some fun, like Monday's Live Bingo

SandyFidler - 28 February, 2016 11:35 PM

ty vm i love playing all your games

AmberNelson1 - 28 February, 2016 11:46 PM

what happen to give away frre coins

AidaGP - 29 February, 2016 12:09 AM

Hi Amber, due to the cyber attacks, it won't be possible to carry out the giveaway as planned. So it's postponed til further notice, or maybe we can alter it to something different/cooler. The priority at the hour is the make sure that the game is online and stable.

Tomorrow's Live Bingo (6pm EST) is still scheduled to go. And just a quick reminder, the cards are completely free to claim. I'll be drawing the balls live on camera and just by having your card, you can win Coins and maybe even a Samsung Galaxy Tab 4

Brenda389 - 28 February, 2016 11:50 PM

is any of our credit card info in danger or any of our other info. thanks for the quick response and for letting us know as soon as possible. love bingo

AidaGP - 29 February, 2016 12:05 AM

Hi Brenda, forgive the lengthy response but I think the info is good for everyone else that's curious.

No one's personal information has been in any danger whatsoever. We weren't 'hacked'. No one has purposefully tried to enter any sort of restricted area. In a cyber attack like this, what happens is that someone 'clogs' or heavily burdens the network by which the game is accessed, to the point where it's unresponsive.

We of course have protections in place, but the order of business right now will be strengthening those and perhaps further adding to them. And then ensuring that the website and game are stable for everyone to enjoy without any more of these disruptions.

Nutshell: Your info is safe, it was never in any danger. We're working on preventing it from happening again and making sure your games aren't interrupted further.

Thanks for your support

kgrace1 - 28 February, 2016 11:51 PM

thank you gamepoint. fast work helps us all. great job. Proud to be a part of gamepoint.

GingerL11 - 29 February, 2016 1:13 AM

Thank you for telling us,i was wondering what was going on so thought id look here.Many are asking so i will post the info in some rooms,
Thanks for catching the problem and addressing it ANd letting us know

SheilaRunyan - 29 February, 2016 2:36 AM

THANKS FOR KEEPING US INFORMED I LOVE THE GAMES

Tristy5 - 29 February, 2016 3:49 AM

Thanks Gamepoint..
and
Thanks to players who commented...no whiners or complaiers so far.. Yayy

millertime7 - 29 February, 2016 8:32 AM

Thank you for all of your hardwork gamepoint staff

MaryMaynard - 29 February, 2016 2:29 PM

I WISH I COULD HIT TO STOP HOLDING MY NUMBERS I PAY TO PLAY TO DID YOU FORGET THAT START PLAYING FAIRR YOUR GIVE MY MONEY BACK SICK OF THIS

DecafUnicorn - 29 February, 2016 9:45 PM

Hello,

I've been trying to get in to the games, it keeps getting stuck at 70% then i get disconnected and it goes back to 0% and just completely stops working...

I wanted to play a nice game after a long day to relax, the relaxation part is not there seeing as i still cant play, lol

AidaGP - 1 March, 2016 1:14 PM

After the Live Bingo, we performed some emergency maintenance which should have addressed most of the issues. Naturally, we're still being vigilant for anything else that can arise as an after effect of the cyber attack. Our techs have been doing a fantastic job (no relaxation for them these past few days for sure!) and we're hoping that everything will soon be in perfect working order.

Your patience and understanding is much appreciated

DecafUnicorn - 1 March, 2016 5:16 PM

Thank you for replying lol, i want you to know that my issues with GP werent only with you though... found out my fiance didnt pay the bill as they made some changes, so instead of cutting of our internet, they cut down our speed, we sorted it and i have no problems anymore. So in my case it wasnt only GP it was also my own provider

JackieH147 - 1 March, 2016 1:10 AM

did gamepoint have the drawings today?i was here but didnt see anything but live bingo

AidaGP - 1 March, 2016 1:08 PM

I announced during the Live Bingo that due to these issues, we're rescheduling the giveaway since it didn't happen on Sunday. Details will be announced to everyone soon