We're finally unveiling Servicepoint, which will serve as a hub for all the information you'll need about GamePoint, including an updated frequently asked questions section. Servicepoint is also the place for accessing your account information and details and for communicating with GamePoint's Helpdesk. Now you'll have all your account details and communications in one place and within easy reach while you're in-game.
How do I access ServicePoint?
When you need to contact GamePoint, Servicepoint will automatically open.
- Click on your avatar at the top-left of the game screen to access the drop-down menu
- Click on 'Contact' and then 'Help'. This brings up the Servicepoint window
- Please see if your question can be quickly answered by our categorized Frequently Asked Questions page (FAQ) so you do not have to wait for a reply from our Helpdesk
- If your question is not answered, please click 'No' to contact us and we'll help you as soon as we can!.
Once you send us your question or concern, you'll see your message saved in your 'Inbox', Once our Helpdesk team has responded, you'll be notified about the response and can access it from the same inbox.
If you have any questions or comments about Servicepoint (we're sorry that there's no questions about Servicepoint within Servicepoint!), please feel free to let us know below.
